Knowledge base
AI Knowledge Base for Business Leaders | Freelance AI Consultant
This AI knowledge base covers practical explanations of AI for business: what a term means, how to approach something, and what to watch for. Written plainly, without hype, for anyone who needs to make a decision or run a project.
IN SHORT
- Evergreen explanations and how-tos on AI for business.
- Six topics, from strategy to tools.
- Opinion and thought leadership live separately, in Insights.
AI in Europe
European brands already running AI in production.
Not my clients. Examples of what happens once AI moves past the pilot stage.
- Klarna
Sweden
AI customer service assistant
- Zalando
Germany
Fashion assistant for product advice
- Financial services
Investment firm
AI strategy and use-case portfolio
- Booking.com
Netherlands
AI Trip Planner for travel planning
- Siemens
Germany
Industrial Copilot for engineering
- Retail
Enterprise retailer
AI-driven vendor selection
- Spotify
Sweden
AI DJ and personalized playlists
- Mercedes-Benz
Germany
Generative voice assistant in the car
- Industrial / B2B
International manufacturer
AI roadmap and leadership
- ING
Netherlands
Generative chatbot for customer queries
- L'Oréal
France
Beauty Genius: personalized advice
- Financial services
Financial services firm
KYC accelerated with AI document analysis
- SAP
Germany
Joule: copilot in business software
- Carrefour
France
Hopla: grocery shopping assistant
- Strategy & AI
SaaS scale-up
AI readiness assessment
- Adyen
Netherlands
AI-driven payment optimization
- Philips
Netherlands
AI in medical imaging
- Proces & productivity
Professional services firm
Internal AI assistant for knowledge workers
This AI knowledge base is meant as a reference. Here you’ll find articles that explain how something works and how to approach it: what an AI agent is, what an implementation step-by-step plan looks like, what the AI Act asks of you, or what to watch for when choosing a tool. Each article shows when it was published, and where external sources were used, they’re listed at the bottom.
That’s different from my insights and opinion pieces. There, I write about choices and positions: why pilots stall, when you need an AI strategist, or how to choose a partner. The knowledge base is the explanation; the insights are the opinion.
The topics follow a logical order. You start with strategy and choices, move through implementation to automating processes, and then to AI agents, which carry out tasks on their own. Policy and the AI Act, and choosing tools, run through every phase.
- StrategyWhere does AI pay off, and what do you choose first?
- ImplementationFrom plan to a working application
- AutomationMaking processes and workflows smarter
- AI agentsSystems that carry out tasks on their own
- Policy and toolsRules, the AI Act and tool choice at every phase
Below you’ll first find a few featured articles to start with, then every article by topic, and finally the newest additions. Missing a topic, or want to know how it plays out in your organisation? Ask your question.
Featured articles
Topics
AI consulting and strategy
- What does an AI consultant do?
- AI for professional services firms
- AI and BI: the difference, and how they strengthen each other
- What does a BI specialist do?
AI implementation
- AI implementation step-by-step plan in 7 steps
- AI software development: choose, integrate or build
- What does an AI developer do?
AI automation
- Automate business processes with AI
- AI workflows: automating work from start to finish
- AI examples: 25 real-world business applications
- RPA versus AI automation: which one fits your process?
AI agents
- What is an AI agent? How it works, with examples
- AI agent examples: 12 applications for business
- AI agents and GDPR: what to watch for
AI policy and the AI Act
AI tools
- ChatGPT for business: applications and safe use
- Claude for business: capabilities and applications
- Gemini for business: applications in Google Workspace
- Microsoft Copilot for business: what can you do with it?
- Prompt engineering: getting better results from AI
- Best AI tools for business
Newest articles
- The EU AI Act for businesses: what do you need to do? · October 27, 2026
- AI agents and GDPR: what to watch for · October 27, 2026
- AI agent examples: 12 applications for business · October 27, 2026
- What is an AI agent? How it works, with examples · October 27, 2026
- What does an AI developer do? · October 27, 2026
- AI software development: choose, integrate or build · October 27, 2026
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